WatchTools and execution

Leadership video

Why Great Business Tools Still Fail

Connect every tool to an owner, a conversation and a commitment that changes what happens next.

1. Watch2. Write3. Act

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Make one tool change behaviour

  1. Choose one current tool

    Select a worksheet, report or dashboard that the team completes regularly.

  2. Name the behaviour it should trigger

    Write down the decision, conversation or commitment that should follow its use.

  3. Add ownership and follow-through

    Name the owner, set the review rhythm and decide what happens when a commitment is missed.

Three questions about your tools

Use the answers to turn completion into action.

Which tool is completed but not used to make a decision?

Who owns what happens after the review?

What happens when a commitment is missed?