Which metric is reviewed without a decision?
Leadership video
Dashboards Don't Change Businesses. People Do.
Give every important number an owner, a conversation and a commitment that the team revisits.
1. Watch2. Write3. Act
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After watching
Turn one metric into action
- Choose one metric
Select a number that needs attention and write what it says about the business today.
- Name the human owner
Identify the person responsible for influencing the result, not merely reporting it.
- Record the commitment
Ask what happened, why it happened and what happens next. Write the action, owner and date, then revisit them.
Write before continuing
Three questions for your next review
Use the answers to move from measurement to responsibility.
Who’s expected to act on it?
Where will the commitment be recorded and revisited?
Helpful resources
Make measurement part of management
Related lessonWhy Great Business Tools Still Fail
Connect the dashboard to ownership, behaviour and follow-through.
Open lessonLeadership Execution SystemVisibility and measuresSee the resources for priorities, indicators and management conversations.
Explore the contentsLeadership Execution SystemSee the operating rhythmExplore the review structure that turns information into accountable action.
Explore the rhythmKeep watching
